SKYHOME

This Privacy Policy explains how SKYHOME collects, uses, stores, and protects personal information when you use our mobile application and related services.

App SKYHOME

Android Package com.skyhome.app

Effective Date March 17, 2026

1. Who We Are

SKYHOME is a real estate platform that helps users discover properties, communicate with agents, manage listings, and access business features related to property services.

This policy applies to the SKYHOME mobile app, related APIs, and supporting services used to operate the app.

2. Quick Summary

We collect information needed to provide app features.
Some permissions are optional and only used when granted.
We use trusted third-party providers to run the service.
We do not sell personal information.

3. Information We Collect

Depending on how you use the app, we may collect:

Account information, such as your name, email address, profile details, and authentication identifiers.
Property and profile content, including listings, uploaded images, profile information, and messages you send through the app.
Location information when you choose to use location-based features, such as finding nearby properties or selecting map coordinates.
Contacts information when you choose to use invite or contact related features.
Camera, microphone, and media files when you create property tours, take photos, upload attachments, or save media.
Purchase and subscription records needed to activate premium features. Payment card details are processed by the app store platform and are not stored by us.
Device and technical information, such as device type, operating system, app version, language settings, and diagnostic data needed to secure and maintain the service.
Push notification tokens and notification preferences when notifications are enabled.

4. Sources

Information you provide directly
Information created through app activity
Information from connected login providers
Information from app stores and service providers

5. How We Use Information

To create and manage user accounts
To deliver property search and listing features
To enable messaging and user support
To process subscriptions and restore purchases
To provide location-aware experiences when requested
To operate media, contact, and communication features
To improve security, reliability, and performance
To comply with legal obligations and enforce our terms

6. App Permissions

Location for map and nearby property features
Contacts for invite and contact-related tools
Camera for photos and video tours
Microphone for audio in video features
Photos and media library for uploads and saves
Notifications for alerts and updates

7. Sharing of Information

We may share information only as needed to operate the service, including with:

Infrastructure and database providers, such as Supabase, to host authentication, storage, and application data.
Authentication and platform providers, such as Google, when you choose third-party sign-in methods.
App store and billing providers, including Google Play, to process subscriptions and purchase events.
Notification and platform service providers, when required to deliver push notifications or platform-level services.
Legal or regulatory authorities, if disclosure is required by law or necessary to protect rights, safety, and security.

We do not sell personal information to third parties.

8. International Processing

Your information may be processed or stored in countries outside your own, depending on where our service providers operate. Where required, we take reasonable steps to protect transferred data.

9. Data Retention

We retain information for as long as reasonably necessary to provide the service, maintain business records, resolve disputes, enforce agreements, and comply with legal obligations.

Retention periods may vary depending on the type of data and how the feature is used.

10. Data Security

We use reasonable administrative, technical, and organizational safeguards to protect personal information. However, no method of transmission or storage is completely secure.

11. Your Choices and Rights

You may manage certain permissions through your device settings.
You may update certain profile information in the app.
You may disable notifications through your device or app settings.
Depending on your location, you may have rights to access, correct, delete, or restrict certain personal information.

12. Children's Privacy

SKYHOME is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13.

13. Third-Party Services

Our app may rely on third-party products or services that have their own privacy practices. These may include:

Supabase for backend infrastructure and storage
Google Sign-In and related authentication services
Google Play Billing for subscriptions and purchases
Expo and mobile platform services used by the application

We encourage you to review the privacy policies of those services where relevant.

14. Updates

We may update this Privacy Policy from time to time. When we do, we will revise the effective date on this page.

15. Contact Us

If you have questions, requests, or privacy-related concerns, please contact us at:

lzyujn@gmail.com

For account deletion requests, please use the dedicated account deletion page provided on this site.